BCHHS Public Health Provider Alert: COVID-19 Updated Provider Guidance

March 24, 2020

As I mentioned in yesterday’s email, attached is the updated clinician guidance from NC DHHS with changes related to testing for COVID-19.

Please find 3 attached memos that include updated guidance regarding the Coronavirus Disease 2019 (COVID-19):

  1. Guidance for all NC Providers and Laboratories
  2. Interim Guidance for Outpatient Triage, Assessment, Management
  3. Guidance for Patients 

North Carolina now has community transmission of COVID-19. Therefore, we are moving to a different phase of our response efforts and will be further increasing our population-based community mitigation strategies. The goal of mitigation is to decrease spread of the virus among our population – especially for those who are at highest risk of clinical severity, and our health care workers – so fewer people need medical care at the same time. In addition, we need to implement strategies to conserve supplies and capacity so our health care workers can care for people who need medical attention even during the peak of the outbreak. 


Please read thoroughly as there are several updates, including:


North Carolina’s response to COVID-19 will continue to rapidly evolve. The most up to date information and guidance can be found at  https://www.cdc.gov/coronavirus/2019-ncov/index.html and https://www.ncdhhs.gov/coronavirus.


To reach a Buncombe County Communicable Disease nurse, please call 828-250-5109.


Thank you for your continued collaboration in our response efforts and for the great care you are providing our community,


Jennifer Mullendore, MD, MSPH


Interim Health Director and Medical Director

Buncombe County Health and Human Services

Office:  828-250-6308

Cell:  828-989-6145