BCHHS Public Health Provider Alert: Request that clinics setting up community testing sites coordinate with Buncombe County EOC

March 16, 2020

Medical Practices, Community Partners, and Healthcare Providers:

We appreciate your efforts to assist with this evolving situation. In an effort to ensure that our community has access to supportive and lifesaving measures, effective and efficient multiagency coordination is a necessary strategy. This is occurring at a very high level through Buncombe County Emergency Operations Centers (EOC). The EOC is staffed by emergency services, law enforcement and the public health department among other response agencies.

The EOC is activated to support the on-scene response during an escalating incident by relieving the burden of external coordination and securing additional resources. It is a physical location staffed with personnel trained for and authorized to represent their agency/discipline and is equipped with mechanisms for communicating with the incident site and obtaining resources and potential resources, such as site security and asset management.

IMPORTANT: To best coordinate a community-wide response, we ask that medical providers and community partners coordinate testing site details through the EOC to ensure that there is a coordinated response between testing sites, security, and assistance with outstanding needs you may have.

Please call or email Ellis Vaughan, DNP, RN, with Buncombe County Health and Human Services

Email: ellis.vaughan@buncombecounty.org OR 828-545-6740 to ensure that we are able to coordinate and assist with your efforts.

Thank you for your service to the community and for working with us during this difficult situation,

Jennifer Mullendore, MD, MSPH


Interim Health Director and Medical Director

Buncombe County Health and Human Services

Office:  828-250-6308

Cell:  828-989-6145