NC DHHS Issues New Telepsychiatry/Telehealth Policy Guidance

March 27, 2020

Effective Monday, March 30, 2020, the NC Department of Health and Human Services (NCDHHS) is temporarily modifying enhanced behavioral health policies and telemedicine and telepsychiatry policies to better enable the delivery of remote care to Medicaid and state-funded beneficiaries during the COVID-19 outbreak. This will include dates of service on or after March 10, 2020 and will remain in effect until the State of Emergency is declared over or when this policy is rescinded.

Details on the temporary modifications are included in the following Special Bulletins:
• SPECIAL BULLETIN COVID-19 #19: Telehealth Provisions for Enhanced Behavioral Health Services
• SPECIAL BULLETIN COVID-19 #20: Update to Telehealth Provisions: Clinical Policy Modifications

 Additional information on COVID-19 for Medicaid providers is available here.