New COVID-19 Uninsured Program Portal

May 4, 2020






The Health Resources and Services Administration (HRSA) recently launched a COVID-19 Uninsured Program Portal where health care providers who have conducted COVID-19 testing of uninsured individuals for COVID-19 or provided treatment to uninsured individuals with a COVID-19 diagnosis on or after February 4, 2020 can request claims for reimbursement.

Providers will be reimbursed, generally at Medicare rates, subject to available funding. Steps will involve:

  • Enrolling as a provider participant
  • Checking patient eligibility
  • Submitting patient information,
  • Submitting claims,
  • Receiving payment via direct deposit.

To learn more about the program, including the registration and claim submission process, go to HRSA also developed a video overview of the program. In addition, providers can access real-time technical support, as well as service and payment support, by calling the Provider Support Line at 866-569-3522. The hours of operation are 8 a.m. to 8 p.m. Monday through Friday in your local time zone.

HRSA’s Office of Regional Operations remains committed to supporting your COVID-19 response efforts. Please do not hesitate to reach out to us with questions, concerns, or requests for support and engagement.


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NC DHHS Office of Rural Health

2009 Mail Service Center

Raleigh, NC 27699-2009