JOB SUMMARY:

This role serves as the chief academic and administrative officer for MAHEC’s Department of Family Medicine. The Chair builds a shared inspirational vision and fosters the culture of the Family Medicine Department to focus on: equity, accountability, engagement, collaboration, patient experience, and quality of the clinical, educational, and research programs in accordance with the mission of MAHEC.  The Chair will lead the Family Medicine growth and development strategy in alignment with the organizational strategy within a dynamic environment. This role will collaborate closely with administrative leaders as well as other Department Chairs and key stakeholders for organizational and interdepartmental alignment and success of the entire organization.

The Chair, Family Medicine, in collaboration with the departmental leadership team, leads the department to achieve optimal business operations; includes budget and financial accountability, continuous quality improvement, workforce and resource coordination while maintaining strong mission focus. The Chair also has overall responsibility for research activities, fosters research, grant, and academic development opportunities of faculty and residents. The Chair guides Faculty mentorship and programs to support overall faculty development. This position is accountable for defining and achieving department goals through active engagement of interdisciplinary teams and external stakeholders. This role requires sensitivity to challenges facing varied communities and the skills to promote an inclusive environment. The Department Chair will also partner with MAHEC leadership to design and implement new initiatives that improve the quality of care and medical education throughout the organization.

SPECIFIC RESPONSIBILITIES:

• Serves as a Senior Leader within the organization by collaborating with Executive Team, Department Chairs, and other key roles.
• Supervises key leadership roles: Residency Director(s), Medical Director(s) to ensure success. Also has dotted line supervision with the Administrative Director and Clinical Operations Director.
• Guides faculty mentorship and faculty development. Promotes and participates in continuing education programs, to include didactics in areas of interest in Family Medicine.
• Leads a team of clinical and operations leaders with Administrative Director and Clinical Operations Director to achieve optimal operations; includes budget and financial accountability, workforce and resource coordination while maintaining strong mission focus.
• Maintains clinical practice with own panel of patients with scheduled patient care time.
• Expands and maintains relationships with the medical community, health agencies, local governments, and community organizations as appropriate in the service area.
• Provides broad level support to GME programs and the DIO to integrate Family Medicine residencies and fellowships into the department’s core work.
• Serves as a consulting partner in creating collaborative agreements with experts outside the organization to improve the expertise and success of the organization.
• Ensures Family Medicine educational initiatives directly support Rural Health Initiatives (RHI) strategic goals.
• Ensures full integration of programs and practices into the UNC Department of Family Medicine and directs faculty through the promotions and tenure process.
• Has overall responsibility for research activities; fosters research, grant, and academic development opportunities of faculty and residents.

This role description is a general description of the essential job functions.  It is not intended to describe all the duties the Chair, Family Medicine may perform.

LEADERSHIP COMPETENCIES:

• Curiosity and Innovation: Nurtures curiosity, continuous improvement, creative thinking, and innovation. Generates and applies innovative solutions
• Strategic Thinking: Formulates effective strategies consistent with the organization’s vision and goals. Takes a long‐term view and anticipates challenges and trends.
• Organizational and Contextual Awareness: Displays clear perception and understanding of intra‐organizational dynamics, and keeps up to date on key economic, political, and regional/ national trends that affect the organization.
• Inspirational Vision: Builds a shared inspirational vision. Influences others to translate that vision into action.
• Resilience and Adaptability : Deals effectively with pressure while maintaining focus and remaining optimistic under adversity. Is open to change, adapting rapidly in response to changing conditions and unexpected difficulties.
• Courage: Confronts difficult issues despite personal discomfort or risk while maintaining a professional and respectful attitude. Takes risks and champions new ideas.
• Service Motivation : Promotes an organizational culture that encourages providing the highest quality of service. Role models a spirit of exceptional service.
• Thinking and Acting Systemically: Considers the system from a global perspective rather than a local perspective and focuses on organization benefit for decision making purposes.
• Leadership Presence: Displays poise, confidence, and authenticity. Commands respect from colleagues.
• Agility: Deals comfortably with ambiguity and complexity.
• Integrity and Accountability : Instills trust through own actions and follows through on commitments. Exemplifies conduct congruent with MAHEC values and professional guidelines.

ORGANIAZATIONAL COMPETENCIES:

• Communication Skills : Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.
• Decision Making: Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.
• HealthCare Knowledge: Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate.  This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.
• Interpersonal Skills : Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.
• Organizational Values: Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.
• Problem Solving : Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.