WCMS Interpreter Network

Quality Communication for Quality Care!


Contact Us What is WIN? Why WIN? What is Interpreting? Testimonials
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Become A Client

WIN offers easy online scheduling for current clients.  If you would like to become a client please contact us at 828.274.0950 or email us at win@mywcms.org.  Members of WCMS receive a discount on WIN services anywhere in Western North Carolina!

What is WIN?

The WCMS Interpreter Network (WIN) provides document translation and professional, onsite medical interpreters to practices with non-English speaking patients. With a simple request, practices can schedule an interpreter to help both physicians and patients overcome language barriers and improve health care. WIN has quality interpreters for over 15 languages including: 

  • Albanian
  • American Sign Language
  • Arabic
  • Greek
  • Gujarati
  • Hindi
  • Hungarian
  • Japanese
  • Korean
  • Mandarin Chinese
  • Moldavian/Romanian
  • Portuguese
  • Russian
  • Spanish
  • Russian
  • Ukrainian

WIN interpreters have completed training in interpreting, HIPAA compliance, medical terminology and cultural competency.  WIN has been providing quality communication for quality care for WNC physicians and community since 2005.

Why WIN?

Don't let a language barrier come between you and providing quality care to your patients.  WIN helps eliminate confusion and opens the lines of communication between the patient and physician creating a healthier community for all.

Qualified interpreters you can trust:

  • Tested for language proficiency
  • Possess cultural competency
  • Trained in medical terminology
  • Are HIPAA compliant
  • Adhere to the National Interpreter Code of Ethics for Interpreters

WIN saves you time, money and hassle:

  • Communicate with your patients in over 15 languages
  • 24/7 access to interpreters
  • Ability to schedule appointments online or by phone
  • Same day interpretation services
  • Online access to WIN’s calendar
  • WIN confirms appointments with your patients
  • Phone interpretation services
  • Document translation services
  • Affordable rates

What is Interpreting?

Although the terms language interpretation and translation are often used interchangeably, interpretation refers to the spoken or visual language, and translation (as in document translation) to the written language.

Our qualified interpreters do not interpret word-for-word, but meaning-for-meaning. This is why you might notice that non-English conversations can seem to take longer. Many English concepts that are communicated in one or two words can take several phrases to accurately describe in another language, and vice versa.

At no extra charge, WIN offers training for your practice on how to successfully work with a language interpreter.


“WIN always comes when we need them! They consistently send top quality interpreters who really care.”
- Scheduler, Asheville Cardiology

“We are a very busy practice and don’t have the staff to track down interpreters when we have an urgent need. With one call WIN comes to the rescue! I don’t know what we’d do without them.”
- Corey Shelton, Mountain Area Pediatric Associates

“It’s great to see the physician’s eyes light up when they realize they are communicating effectively with their patient.”
- WIN Interpreter

Our clients include:

  • Mission Health Systems
  • Asheville Gastroenterology
  • Blue Ridge Bone and Joint
  • Four Seasons Hospice
  • Hope Women’s Cancer Centers
  • Pardee Hospital
  • Bakersville Community Medical Center
  • Blue Ridge Regional Hospital
  • Park Ridge Health


Contact Us

WCMS Interpreter Network
304 Summit Street
Asheville, NC 28803
Phone: 828-274.0950

Email: win@mywcms.org

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